Faq

Accounts

How quickly will my account be setup?
Your account will be activated seconds upon your submission of our ordering form. We value your time, and believe that you need to get going without any delay. Upon submission of the on-line order form, you will receive a confirmation email with your password and instructions on how to get started.
How do I upgrade my account?
You are free to upgrade your account anytime at no additional charge. Simply contact our Technical Support Department and let us know which package you would like to upgrade to.
How do I transfer from another provider to you?
The process is very simple. When filling out our order form you will be asked whether or not you already have a domain name and if you wish for us to transfer it for you -OR- if you would prefer to do the transfer yourself (we would be glad to perform this operation for you at absolutely no extra charge).

If you prefer to perform the to transfer yourself use the following name server addresses
Primary Name Server Address : jupiter.biggestresellers.com
Primary Name Server IP : 209.62.71.244
Secondary Name Server Address : pluto.biggestresellers.com
Secondary Name Server IP : 209.62.71.245
I am a complete novice. Can I use your services?
You don't need to possess any technical knowledge to reap the benefits of our services. We believe that setting up a reliable Web Site should be fast and simple. We've designed our solution to include instantaneous account activation, so that you can go live within moments of initiating your request. Our Online Control Panel lets you take control over every aspect of your account in real-time, around the clock.

In addition, we offer no-cost technical support. Should you have any questions, whatsoever, please don't hesitate to get in touch with us. It is our goal to make your experience as seamless as possible--we'll do our very best.

That's webvantech.com advantage!

Domain

What is a domain name?
A domain name can simply be thought of as your Internet address. It is a unique name that identifies an Internet site.

A domain name is a unique internet name for an organization or other entity on the Internet. Once registered, your domain name is yours entirely and no other party may use that identity online.
What domain name should I choose?
A good domain name is one that bears your company name, e.g. company: Viscus Infotech Ltd., and their domain name is: vinfotech.com. If such a domain name is not available, try a domain name with the company name initials. Also, there are various extensions available besides .com, like .in, .co.in, .net, .org, etc. Check if the desired domain name is available with these extensions.
How do I check the availability of a domain?
Go to www.webvantech.com and enter the desired domain name (e.g.: webvantech.com) to check its availability.
Will you register my domain name?
Yes. Webvantech will register your Domain Name for you. However, if you would like to take care of registering the Domain Name yourself, that is also possible. The choice is yours.

In addition, we offer no-cost technical support. Should you have any questions, whatsoever, please don't hesitate to get in touch with us. It is our goal to make your experience as seamless as possible--we'll do our very best.

That's webvantech.com advantage!
What if I already have a domain name?
If you already have a registered domain name we can transfer it to our servers for you. If you wish for us to transfer it for you, you have to supply us with relevant details or you can do it yourself by transferring the DNS to following Name Servers

Primary : jupiter.biggestresellers.com
Secondary : pluto.biggestresellers.com
Could I have multiple domains pointing to the same site?
Yes, we can set this up for you. To activate this feature send a request email to support@webvantech.com indicating your domain name and the additional domain name(s).

Note : This service will be charged at Actuals the details of which can be seen on our pricing page. You will be able to easily configure these properties via your account control panel
How long until my domain name is transferred to your servers?
Generally, the transfer of a domain name will take anywhere from 24-48 hours. However, webvantech.com offers immediate account activation and your site is always accessible through the control panel.
Can I get my domain name transferred to another registrar?
If you have registered a domain name and later decided to transfer it to another registrar, you will have to wait 60 days from the day of your domain name registration to be able to initiate transfer. If domain name has expired, you cannot transfer it to new registrar. Please keep in mind, that domain name transfer to new registrar takes up to 2 weeks.

Front Page

If I used FrontPage to design my site, can I use an FTP program to upload it?
Please goto www.downloads.com & download the shareware s/w CuteFTP.
What should I use as "Host Name/Address" with my FTP program?
Please use "www.domainname.extension"(example www.webvantech.com) as the host name/address
What should I use as "Login/Password" with my FTP program?
We will provide you with Login/Password for your website.
After connecting where should I upload the contents?
domainname/domainname.extension/web/ Root folder for your website & here you have to upload all the webpages.
How do I upload/ modify my website (FTP)?
You can do this in two ways:

Using FTP client (like WSFTP or CuteFTP)
1. Enter the connection details as mentioned above. You necessarily need to enter the Hostname, Username and Password
2. Once it is successfully connected upload your site contents in domainname.com/web/ folder as this is the root for your website